Delete account

1. In the app

   In the app for iPhone, iPad or Android, open your profile, choose ‘Delete account’ and confirm.

2. In the browser

   Sign in at app.leadmode.de, open your profile, choose ‘Delete account’ and confirm.

3. Without access

   If you can no longer get into your account, email hello@leadmode.de and include the email address you sign in with. We process the request within 30 days.

If you are the only admin of an organisation, first invite another admin or delete the organisation. Otherwise the account cannot be deleted.

Deleting your account immediately does the following:

• Your sign-in account is deleted. You can no longer sign in afterwards.
• Your memberships in organisations end.
• Your personal settings, such as your menu and the order of your projects, are deleted.
• Your participation in the global ranking ends and your figures in it are deleted.

Deletion cannot be undone.

Data that your company's organisation has stored in the CRM, such as leads, appointments, calls and notes, belongs to the company. It remains when your account is deleted and is managed by your organisation's administrator. Contact them if you want it deleted.

Statutory retention obligations remain unaffected. Your organisation's log keeps a record that the account was deleted. Details are in the privacy policy.

Go to the privacy policy

Support answers questions about deletion at hello@leadmode.de.